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Returns & Exchanges
At Tontine, we want you to love your home essentials; if you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.
3
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your parcel.
4
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing